Butterball
Turkey Talk-Line®

E-mail talkline@butterball.com now
Call: 1-800-BUTTERBALL
Weekdays from 8 a.m. to 8 p.m.
CST (Central Standard Time)

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turkey experts

Turkey Talk-Line®

No question is too tough for these turkey talkers, and they are ready and excited to tackle any challenge you throw at them. Give them a call at 1-800-BUTTERBALL throughout November and December or, starting in October, you can email them at talkline@butterball.com.

Turkey Talk-Line Info

Phone Number: 1-800-BUTTERBALL (1-800-288-8372)

Open to residents of the United States and Canada. Bilingual assistance is available (English and Spanish).

Hours of Operation:

  • November 3 – November 26: Weekdays 8 a.m. – 8 p.m. CST
  • November 22 – November 23: 8 a.m. – 6 p.m. CST
  • November 27 (Thanksgiving Day): 6 a.m. – 6 p.m. CST
  • November 28 – December 23: 8 a.m. – 6 p.m. CST
  • December 24 – 25: 7 a.m. – 4 p.m. CST
  • December 26 – 8 a.m. – 6 p.m. CST
  • December 31 – 8 a.m. – 4 p.m. CST

Over the years, the Butterball® Turkey Talk-Line experts have solved some puzzling turkey situations, like which pan to use, what to do when the turkey is on fire, and when to start roasting the turkey so it’s ready by halftime. Read the answers to their most frequently asked questions.

Turkey Talk-Line Facts

  • When the Butterball Turkey Talk-Line opened twenty-seven years ago, six home economists responded to 11,000 phone calls in the first year alone.
  • These days, the Butterball Turkey Talk-Line employs more than 50 professionally trained, college-educated home economists and nutritionists, who respond to more than 100,000 questions each November and December. They’ve answered calls regarding how to cook for a whole firehouse, how to impress the in-laws, and how to serve international students their first American Thanksgiving dinner.
  • This year, three well-known mommy bloggers — Chris Jordan, Susan Wagner, and Roxanna Sarmiento — are joining the Turkey Talk-Line as “freshmen.” They will train at Butterball University and share their experiences and expertise with first-time Thanksgiving cooks.
  • The Butterball Turkey Talk-Line is going on-demand and on the go with Turkey Text Messages. Text the word “TURKEY” to 36888 to have weekly turkey tips, thawing reminders, and cooking alerts sent straight to your mobile phone. Or visit Butterball.com from your mobile device.*
  • Log on to Web chats on Butterball.com with your favorite Turkey Talk-Line experts on November 11, 18, and 25 from 11 a.m. – 1 p.m. CST.

*Standard text messaging rates/other charges apply; Available on Alltel, AT&T, Nextel, Sprint, T-Mobile, USCC, & Verizon Wireless. Maximum three (3) text messages sent per week on average Nov. 3 – Dec. 31, 2008.

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