Contact Us

Call

Want to talk to a human? Call us at 1-800-BUTTERBALL (1-800-288-8372)

Consumer Affairs team hours: Monday - Friday 9 am – 6 pm EST

Text

No time to talk? You can also text us your questions!

By texting Butterball, you consent to receive text messages from Butterball. Message and data rates may apply. Reply “STOP” to unsubscribe.

Chat

Chat live with an expert representative!

Click to Live Chat

Email Us

If you have a question regarding cooking, thawing or preparing your turkey, please fill out the fields below.

Reason for Contact

Your Email

Title

First Name

Last Name

Address line 1

Address line 2

City

State/Province

Zip/Postal Code

Country

Phone number

Message

Product UPC/Barcode

Product Name

Lot Code/Tag Code

Use or Sell By Date

Store Name

Store Address

Store Address City

Store Address State/Province

Store Address Zip/Postal Code

Organization Name

Tax Exemption/Non Profit ID

What products are you requesting? How much of each?

Date Needed

Provide a brief overview of the event, individuals served and organization.

Additional Information

Donations

We're proud to support our local communities. Holiday product donation requests will be accepted 7/1/25-9/2/25. Please complete our donation request form for consideration. Thank you!

Media

Are you a member of the media looking to get in touch with a Butterball? Please email us at [email protected] to continue conversations on interviews, press coverage and more.

Mailing Address

Butterball Consumer Affairs • PO Box 333 • Wilkes-Barre, PA 18703