Contact Us

Call

Want to talk to a human? Call us at 1-800-BUTTERBALL (1-800-288-8372)

Consumer Affairs team hours: Monday - Friday 9 am – 6 pm EST

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No time to talk? You can also text us your questions!

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If you have a question regarding cooking, thawing or preparing your turkey, please fill out the fields below.

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Additional Information

Donations

For planning and logistics purposes, we are no longer accepting 2025 holiday product donation requests. We look forward to serving our local communities this Thanksgiving and beyond. Check back soon for new opportunities.

Media

Are you a member of the media looking to get in touch with a Butterball? Please email us at [email protected] to continue conversations on interviews, press coverage and more.

Mailing Address

Butterball Consumer Affairs • PO Box 333 • Wilkes-Barre, PA 18703