A person wearing an apron holds a herb and citrus roasted Butterball Whole Turkey in a roasting pan.

Contact Us

Butterball® Turkey Talk-Line® Hours

Just give us a call, send us an email, or chat with an expert. Let's talk turkey!

DateDayHours (CST)
Nov 2 - Nov 20Weekdays8 am - 8 pm
Nov 21 - Nov 22Sat and Sun8 am - 6 pm
Nov 23 - Nov 25Mon - Wed7 am - 9 pm
Nov 26Thanksgiving Day6 am - 6 pm
Nov 28 - Dec 18Weekdays8 am - 6 pm
Dec 19 - Dec 20Sat and Sun8 am - 2 pm
Dec 21 - Dec 23Mon - Wed8 am - 6 pm
Dec 24Christmas Eve8 am - 2 pm
Call

Want to talk to a human? Call us at
1-800-BUTTERBALL 
(1-800-288-8372).
 

Consumer Affairs team hours:
Monday - Friday 9 am – 6 pm EST

The Turkey Talk-Line is open
November 2nd – December 24th; Hours vary.

Text

No time to talk? You can also text us your questions!

Text 844-877-3456

By texting Butterball, you consent to receive text messages from Butterball. Message and data rates may apply. Reply “STOP” to unsubscribe.

Chat

Chat live with an expert representative!

Click to Live Chat

Email Us
If you have a question regarding cooking, thawing or preparing your turkey, please fill out the fields below.

Additional Information

Donations
We are proud to support our local communities. Non-profit organizations seeking product donations or financial aid may complete our donation request form for consideration.
Media
Are you a member of the media looking to get in touch with Butterball? Please email us at [email protected] to continue conversations on interviews, press coverage and more.
Partnerships
For celebrities, influencers and content creators interested in partnering with Butterball, please email us at [email protected].
Mailing Address
Butterball Consumer Affairs • PO Box 333 • Wilkes-Barre, PA 18703